Digital Urban Privacy Policy

Our contact details

Name: Simon Mabey

Address: Digital Urban, Riversideworks, Bakewell, DE45 1GS

Phone Number: 01629818978

E-mail: simon.mabey@digitalurban.place

The type of personal information we collect

We currently collect and process the following information:

·       Personal identifiers, contacts and characteristics (for example, name and contact details)

·       Marketing preferences

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·       To keep you informed of our shared projects.

·       To promote your business as pre-agreed in our contract.

·       It is in your legitimate interest relating to the work we do together.

·       To send you information as agreed under GDPR policies

We use the information that you have given us in order to work collaboratively, prepare quotations, promote your business,

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting simon@digitalurban.place.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored in a password-protected CRM system and in password protected phone devices.

We keep your phone and email contact details for the period of our working partnership. We will then review our permissions.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond

Please contact us at simon@digitalurban.place to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Admin@digitalurban.place

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113 https://www.ico.org.uk